Eliminate Your Stress Simply by Burning the Leaves of This Herb!

Hello fellow Call Center agents! Today I stumbled upon an article that can help us fight anxiety and stress from our hectic shift. What is surprising is that the ingredient is very accessible to everyone, especially those who love to cook and eat adobo! It is none other than bay leaf, or in tagalog, dahon ng laurel!

Here's the article, enjoy!

Eliminate Your Stress Simply by Burning the Leaves of This Herb!

Modern people have accepted the fact that their lives are filled with anxiety, tension and stress. However, their bodies have not accepted this situation and this is why there are so many cases of so-called “modern diseases”.

You Should Plan On Switching Jobs Every Three Years For The Rest Of Your Life

The stigma of being a flaky job-hopper is quickly becoming a thing of the past, and that's a good thing. - Vivian Giang

Changing jobs every couple of years used to look bad on a resume. It told recruiters you can’t hold down a job, can’t get along with colleagues, or that you’re simply disloyal and can't commit.

How To Sleep In Just 60 Seconds

Hi fellow Call Center Agents! I know some of us are having a hard time trying to get sleep at home before we work our night shifts, but I stumbled upon this article below.

Dr. Andrew Weil may have the solution to the countless sleepless nights. If you have this problem, you should try this trick which will put you to sleep in seconds.

Yoga and its breathing practices inspired Dr. Weil to produce “The 4-7-8 Breathing Exercise”. Dr. Weil describes that this exercise is very simple and can be completed anywhere. Also, it won’t take long and you don’t need any equipment.

Worst Spending Habits Call Center Agents Need To Break

Borrowing money to pay another debt is a common story here in Philippines. Though most of the people may find this a “common” scene and seems like there’s nothing to worry, on a financial perspective, this is very alarming.

Financial debt is increasing in the Philippines. If we will not take action to solve this financial issue, we’ll surely see our fellow Filipino kababayan swimming in debt. This blog is to help fellow Filipinos to increase their awareness in financial matters of life. If you are one of us, help us spread the word in this awareness campaign.

Listed below are Filipino spending habits that are commonly seen in the Philippines. We hope by the end of this post, you’ll be more aware of these bad money habits and take action.

Saying that you can is one thing, but proving it is another thing.

Pinoy Call Center Agents Suffer From Insomnia and Fatigue

A significant percentage of workers employed in the country’s business process outsourcing (BPO) sector — majority of whom working in call center facilities — are suffering from work-related health problems, a recent study showed.

Although it noted some negative aspects of the country’s BPO sector, the study, conducted by the International Labor Organization (ILO), also said working conditions and pay remain of “good quality" for BPO workers in the Philippines.

“[The study] reveals that 42.6 percent of BPO employees in the Philippines work the night shift, which is associated with occupational safety and health concerns, such as sleep disorders, fatigue, eye strain; neck, shoulder and back pains; and voice problems," a statement in the Department of Labor and Employment (DOLE) website quoted the ILO study as saying.

10 Tips on Surviving Nightshift

Preparing going onto nightshift 

1. Try to do something physical “the day before the day before”. Physical activity is good for your general wellbeing anyway, and it will set you up for a decent “pre-nightshift” sleep. I would go swimming, running, boxing or have a mega-housework blitz. Then get a decent amount of sleep prior to starting nights:

Method 1: Stay up really late (at least 3am – 6am) the night before (calling/Skyping mates in different timezones or a TV marathon can help) then sleep for the majority of the day before your first nightshift.

Method 2: Go to bed as usual the night before , sleep in until late morning, have a big feed for lunch then go back to sleep for an afternoon/evening nap.
On nightshifts

TIPS ON SAVING MONEY AS A CALL CENTER AGENT

75% of call center employees spend their salaries within five days upon receiving it. Then they end up counting the days till their next paycheck.

This is a study that was done by me (so technically imbento lang yon). But based on my humble observation, call center agents have poor discipline when it comes to money.

They end up splurging on Taxi's, Starbucks, cellphones, designer clothes, pokpok's and whatever -- simply because of the "malaki naman sahod ko mentality" and the "mag-iipon ako next sweldo" mindset. And in the end years pass and nothing financially solid is gained.

So what are the money saving tips I applied?

1) Realize that the call center is an unstable working environment.

The call center is a very unstable environment. Your salary, account, status, titles, training, office romance, depend solely on the next “end of life” of your account. I have seen Managers, TL's, and whoever lose their jobs in an instant due to the US clients closing/transferring to other Business units.

Common Illnesses and Diseases of Call Center Agents and How to Combat It

Call center agents working graveyard shifts face serious health problems. According to the DOH, the lifestyle-related illnesses such as stroke, heart disease and cancer have risen at an alarming rate among call center workers.

The Reason?

According to the 2008 National Nutrition and Health Survey (NNHS), smoking does not just cause cancer and lung diseases but is also the number one cause of strokes and heart attacks. Smoking is estimated to have caused 50,000 deaths a year and caused more strokes and heart attacks than diabetes, hypertension, obesity and high cholesterol. (http://www.interaksyon.com/business/25067/call-center-agents-health-in-near-crisis---doh)

10 Health Tips for Call Center Agents

I have always thought of the ‘call center diet’ as cigarette, coffee and lots of junk foods.  Well, I can say that also to almost everyone who works on deadlines all day or night in front of a computer, inside an office or a home office like virtual assistants, graphic artists, writers and bloggers.

Sedentary lifestyle takes a whole new different meaning since the entry of personal computers – before it was beer and television, now it’s a more productive version but no less dangerous than the previous description.

TIPS ON DIETING FOR A CALL CENTER AGENT

Diet (nutrition), the sum of the food consumed by an organism or group

Dieting, the deliberate selection of food to control body weight or nutrient intake

Diet food, foods that aid in dieting

Wikipedia defines a diet with the statements above, but for a typical call center agent, we define diet to be nothing more than a way to fit in our pants.

My 1 Year Experience Working As A Tech Support Agent

          Ngayong darating na August 1, 2015 ay ang aking 1st year Anniversary sa pinag tatrabahuhan kong Call Center. Naaalala ko last year, sobrang saya at Proud ako nung natanggap ako dito. Bukod kasi sa napakalapit sa inuuwian ko, malaki pa ang sweldo, technical support kasi ang account ko.

          Napakasaya namin nung training, petiks petiks lang! Tapos nung nag tatake-in na kami ng calls, medyo kinakabahan parin pero todo effort at pakitang gilas. Productive naman lalo na nung mga bandang 4th-5th month na, medyo gamay na halos lahat ng proseso. Tapos syempre ang pinakahihintay ng lahat ng mga New Hires, ang Regularization! Nakuha ko naman sya sa ika 6th month ko, as usual.

          Nung ika 8th month ko, by God's grace, nakuha ko ang title na Top Agent for the month of April 2015 (with a perfect score of 5.0)! Sobrang overwhelmed ako nun! I feel unworthy talaga. Sabi ko pa nga sa sarili ko, malamang CHAMBA! hehehe...

It is all about your JOURNEY in life

Being a Most Vauable Player is just an expression, materialization or translation of who you really are inside.

All your achievements, possessions, worth, ideas, faith, dreams, aspirations, materialization, when everything you wanted, everything intangible in your mind, heart and soul has become TANGIBLE, all of these tangibles are just the tip of an iceberg.

What people see, what you can show is just the tip of the iceberg; immaterial, i mean, these does not matter. Cars, houses, doodads, achievements, etc., these are just a foretaste to people of your worth and value.

The Pros and Cons of Working in a Call Center in the Philippines

My purpose of writing this article is for people who are planning to get into the Call Center Industry and as well for people who are currently in the Industry to mainly re-evaluate their career in this field.

Let us start with the Pros of working in a Call Center in the Philippines:

Working in a Call Center is considered as one of the most high-paying job in the Philippines.

University diploma is usually not required as long as you are 18 years old, you are knowledgeable in using the computer and most Microsoft office applications and you speak good English, you are eligible to apply.

The trainings are also free; you get to be compensated already while you are on training. There is also no age-limit.Even students can work in a Call Center since the Schedules are very flexible day and night, so they can work nights and study mornings or vice versa, being said that for everyone’s sake yes guys, there are also Day Shifts in Call centers, most clients are Australians and people from the UK.

It's Not About The Money

"It's not about the money, money, money..."

I'm slowly starting to see and understand that Life is really not about Money. So long have we debated about this OBJECT, this PAPER, which is SO HIGHLY OVERRATED, but is actually just a Promissory Note, payable by the Government of the Philippines.

Kung meron kang pera dyan, kahit na bente pesos lang sa bulsa mo, (dont worry hindi kita pabibilhin ng Cornetto ice cream cone), pwede mong basahin ang mensahe sa harapan, sa kanang itaas na bahagi:

"Ang salaping ito ay bayarin ng Bangko Sentral at pananagutan ng Republika ng Pilipinas."

The Journey Of Men

I remember one day while i was busy using my laptop, reading ebooks and watching videos about MLM Business. When I was typing about a subject for my blog, my wife saw me very serious so she asked me, "Anong gawa mo? Why di ka pa din naghahanap ng trabaho?"

I shouted back at her: "Wag ka maingay, nag-bubusiness ako!"

Hahahaha, am i really doing business? Home Based Business? Online business? Eh wala nga akong internet connection sa bahay!